Tech Support Made Easy

Get simple, straightforward help with any issue on any device from Chad, text-based A.I. assistant

Do you or someone you know (a parent, perhaps?) have trouble tracking down the right support articles and how-to guides when technology starts acting up?

Meet Chad—your personal tech support assistant.

Whether it’s a TV, phone, or any other device, Chad quickly finds the right answers and walks you through clear, step-by-step instructions—no matter the issue, no matter the product.

Best of all, Chad does it all via simple text messaging. There's no app to install, just a phone number.

Need help for yourself or want to assist a parent or friend? Just add them to a text with Chad, and he’ll patiently guide everyone through the fix.

How it works

1. Tap the button above or scan the QR code below to start a new message.

2. Text Chad with your question or request, either one-on-one or on a group thread.

3. Immediately receive a response with the information, recommendations, or other help you need.

4. Ask any follow-up questions or wait for the group to respond.

5. Add Chad to your address book so you can text him anytime.

The first 5 messages are free. Subscribe to get virtually unlimited messages* for yourself and anyone you include on group texts.

On a computer? Just scan the QR code with your phone's camera.

Why choose Chad

Perfect for groups: A.I. apps only work one-on-one, but Chad helps through standard text messaging making him perfect for groups

Affordable pricing: All-in-one service for just $5 a month, and only one person on any group text needs a subscription

24/7 availability: Chad is always on and ready to assist, and never annoyed if you need him to redo things a few times

Key benefits

Instant answers: From smartphone setup to computer glitches to just streaming video content, Chad provides immediate responses and clear guidance.

User-friendly: Chad communicates in plain language. He's always happy to answer clarifying questions and to break processes down into simpler steps, perfect for those who aren’t tech experts.

Peace of mind: Ensure your friends and family members (your parents, if you're like us) get the support they need without interrupting your busy schedule. And if they forget Chad is there to help, just add him to the thread when they inevitably ask you anyway, and eventually they'll remember how powerful and helpful Chad can be!

Cost

Just $5 a month

Basically unlimited messages*

Covers any group chat you’re on, even if others aren't subscribed

Cancel anytime

Ready to subscribe? Click here.

* Up to 200 messages a day / 2,000 a month

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